Marketing and Promotion
(Business and careers, Training and learning)
08 February 2010
at 09:00 to

Course Overview

This workshop highlights ways in which you can improve sales results in your business by developing your marketing and promotion skills. You will learn how to set marketing objectives, research / understand the market and monitor the effectiveness of marketing.

Course Description

Setting Objectives

Determining the marketing environment

SWOT analysis

Analysing the environment - 5 forces analysis

Market Research

The process of market research

Sources of data

Understanding the Marketing Mix

Product, Price, Promotion, Place

The product life cycle

Product development and diversification

Consumer / buyer behaviour

Monitoring Effectiveness

Marketing strategy

Training

Personal selling and customer service

Personal Action Points

Identifying the needs of each target customer group

Satisfying customer needs

Using promotional activities to achieve a result

This Course is Free of Charge.

Cost: FOC
Contact: Kelly Thomson (event)
Phone: 01595 744 744 (event)
Fax: 01595 69 0037 (event)
Email: kelly.thomson@shetland.gov.uk (event)
Website: Event Website
Venue: Train Shetland
Address: Train Shetland
North Gremista Industrial Estate
Lerwick
Shetland
ZE1 0PX
Phone: 01595 744 744 (venue)
Fax: 01595 69 0037 (venue)
Website: http://www.trainshetland.com (venue)
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